Call Center features explained in details

Quality control for agents

Advanced Call Routing

SIP VoIP PBX

Agent Workplace

Supervisor's workplace - real time data, alerts and management

AgentScript module

Flexible Interactive Voice Response (IVR) engine

Centralized call recording and monitoring

Outbound campaigns with predictive dialer

Call Center Statistics - 400+ built-in reports

Out-of-the-box CRM integration

Click-to-Call WebRTC widgets